Careers at Qart
Be part of a dynamic team that's reshaping fashion retail and tradeshow technology. We value innovation, collaboration, and passion.
Explore our current opportunities and find the perfect role for you. Join us in building the future of fashion retail and tradeshow tech. Discover a workplace where creativity meets technology. We offer a culture of growth, flexibility, and opportunities for career advancement.
Flutter Developer
Role & responsibilities
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Develop a deep understanding of our B2B SaaS products and services to effectively support our clients.
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Onboard new customers, ensuring smooth and successful software implementation.
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Serve as the primary point of contact for assigned clients, building strong relationships and acting as a trusted advisor.
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Proactively engage with clients to understand their goals, challenges, and business objectives.
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Provide timely and accurate responses to client inquiries, troubleshooting issues, and offering suitable solutions.
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Conduct regular check-ins to review client usage, gather feedback, and identify areas for improvement.
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Collaborate with cross-functional teams, including Sales and Product, to drive client success and satisfaction.
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Identify opportunities for upselling and expanding our products and services based on client needs.
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Contribute to the development and improvement of customer success processes within the company.
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Vendor Management, ensure seamless execution of our orders placed with vendor.
Requirements/Eligibility:
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Bachelor’s degree in Business, Marketing, or a related field.
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0 to 6 months of experience in customer success, account management, or a similar customer-facing role, preferably within the B2B SaaS industry.
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Proficiency in using Microsoft Excel or similar spreadsheet tools to analyze and present data.
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Excellent communication and interpersonal skills, with the ability to build strong client relationships.
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Strong problem-solving and analytical abilities to address client challenges effectively.
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Proactive and self-motivated with the capacity to work independently and collaboratively within a team.
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Ability to manage multiple priorities in a fast-paced, dynamic startup environment.
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Vendor Management: Ensure timely and seamless execution of vendor orders
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Passion for technology and a desire to stay up-to-date with industry trends and best practices.
Gurugram
Full time
HIRING NOW!
Salary - 3 LPA
Not Hiring
HIRING NOW!
Customer Success Executive
Gurugram
Full time
4.20 LPA - 4.80 LPA
0-2 years Experience
Role & responsibilities
-
Develop a deep understanding of our B2B SaaS products and services to effectively support our clients.
-
Onboard new customers, ensuring a smooth and successful implementation of our software solutions.
-
Serve as the primary point of contact for assigned clients, building strong relationships and acting as a trusted advisor.
-
Proactively engage with clients to understand their goals, challenges, and business objectives.
-
Provide timely and accurate responses to client inquiries, troubleshooting issues, and offering appropriate solutions.
-
Conduct regular check-ins with clients to review their usage, gather feedback, and identify areas for improvement.
-
Collaborate with cross-functional teams, including Sales and Product, to ensure client success and satisfaction.
-
Identify opportunities to expand and upsell our products and services based on client needs and usage patterns.
-
Monitor client health and usage metrics to identify potential risks and take proactive measures to mitigate them.
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Contribute to the development and improvement of customer success processes and best practices.
Requirements:
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Engineering graduates with 0-1 years of experience.
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Proficiency in using Microsoft Excel or similar spreadsheet software to analyze and present data.
-
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
-
Strong problem-solving and analytical skills to understand and address client challenges effectively.
-
Proactive and self-motivated with the ability to work independently and as part of a team.
-
Ability to manage multiple priorities and work in a fast-paced, dynamic startup environment.
-
Passion for technology and a desire to stay up-to-date with industry trends and best practices.
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Open to travel. (Mandatory)